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Private consultation

Come and look at them properly.

Diamonds are meant to be experienced.

See the difference between shapes. Compare sizes. Explore possibilities. Ask every question. Tell us your idea.

There is no pressure to decide before you’re ready.

Three ways to meet

Your Private PEXA Consultation

Choose how you would like to meet us:
  • Visit Us

    A private consultation experience.

    By appointment in Gurugram, so the stones you asked about are on the table when you arrive rather than being fetched while you wait.

  • Private Consultation

    Personalised diamond and design guidance.

    In person across Delhi NCR, including at home — which is what most people choose when a piece is meant to be a surprise.

  • Virtual Consultation

    For clients anywhere in the world.

    Stones under a camera and the grading reports on screen. Enough to settle a shape and a direction, wherever you are.

The invitation

Tell us what you have in mind

Six questions, and two of them you can skip. Enough for us to have the right stones ready — not enough to be a form.

So we know who we are talking to.

Ten digits, or with the country code. This is how we will reach you.

A rough answer is fine, and there is no wrong one. Most people change their mind at least once.

A sentence is plenty. A shape you keep coming back to, something you saved years ago, or an idea that is still only half an idea.

How would you like to meet us?

You can change this later — nothing is fixed by choosing here.

Your approximate budgetOptional

Leave this blank if you would rather not say. It is not a threshold and it decides nothing about how you are looked after — it only helps us put the right stones on the table.

Prefer WhatsApp? Start here. Nothing on this page is faster, and it is the same conversation.

Reach us directly

Phone and WhatsApp
+91 99715 74200
Where we work
Based in Gurugram, Haryana. Appointments and visits across Delhi NCR. Virtual consultations anywhere in the world.

There is no walk-in showroom. A consultation is booked so that the stones you asked about are ready when you arrive, rather than being fetched while you wait.

Ownership

Made to stay with you.
Flexible enough to evolve.

Your style may change. Your collection may grow. Your next diamond may be even more extraordinary. Part of what we talk about at a consultation is what happens after you take the piece home.
80% Exchange Value
Eligible PEXA DIAM jewellery can be exchanged for 80% of its billed value, subject to our exchange policy.
70% Return Value
Eligible PEXA DIAM jewellery can be returned for 70% of its billed value, subject to our return policy and applicable terms.

The detailed conditions attached to both are being confirmed with the House’s legal advisor, and the policy page says plainly which parts are settled and which are not.

What to expect

Nobody is going to sell at you

A consultation is a conversation about what you want to make. If it turns out we are not the right people, we would rather establish that in the first half hour than the fourth week.

Bring an idea, a photograph, or nothing at all. Some people arrive knowing the shape they have wanted for years. Others arrive to look. Both are a good place to start.

Budget is discussed whenever you want to discuss it, and not before. It is not a threshold and it changes nothing about how you are looked after — it only decides which stones we put in front of you.

You will be shown grading reports rather than descriptions, and you are welcome to verify any report number on IGI’s own site while you are sitting there. We will put stones under magnification and show you where the inclusions are, including on the ones we would recommend.

Nothing is charged and nothing is committed at a consultation. If you want to think about it for three months, that is a perfectly normal thing to do with this amount of money.

Before you come, it is worth reading how the four Cs work and how to check a certificate. You will get more out of the half hour.